These are accounts from homeowners who called us with the same problem you’re probably dealing with. We didn’t write these — they did.
Reviews from Hamilton, Ancaster, Dundas, Kitchener, Waterloo, Cambridge, Burlington, Stoney Creek, and Guelph.
“We’d had water in the northeast corner every spring for six years. Two contractors patched it from the inside and it came back both times. FixHomesPro traced it to a failed section of weeping tile on the outside — not the wall at all. Dry for two springs now. Should have called them first.”
“A horizontal crack appeared in our block wall last fall. They came out the same week, explained it was lateral clay pressure and why that type of crack is different from a shrinkage crack. Carbon fibre straps installed the following week. Clear, professional, honest scope.”
“Water after every rain for three years. Interior drain channel and a properly sized sump pump. They were done in two days and I watched the difference through the next storm — dry floor. The old pump was completely undersized, which they identified immediately.”
“My pump failed during a storm and my basement flooded. They responded the next morning, installed a new correctly-sized pump and battery backup the same day. Walked me through how to test it before they left. Excellent service.”
“Floor crack was seeping every snowmelt. One visit, hydraulic cement and polyurethane injection. Two winters later — no seepage. Fair price, explained everything, no attempt to upsell a bigger job.”
“The assessment alone was worth it. They identified three separate entry points I never would have found on my own. Got a written quote for each option separately. Ended up doing just the primary fix — they didn’t push for the full scope. Really appreciated the honesty.”
“Vertical crack in poured concrete had been there since we bought the house. They assessed it, told me it was stable and didn’t need immediate repair, gave me a written checklist of what to monitor. Didn’t charge me for that. Called them back a year later when it started leaking and they fixed it properly.”
“Mould behind our finished wall — turned out the weeping tile on the east side had completely collapsed. They excavated just that section, replaced it, and the humidity in the basement dropped noticeably within weeks. Professional crew, clean job site.”
“The pump that came with the house when we bought it was ancient and ran constantly. New unit stopped the constant cycling and our hydro bill dropped. They also found the discharge pipe was terminating too close to the house and rerouted it. Little details that matter.”
“Window well had been flooding for years — gravel completely degraded and the drain was blocked. New gravel, cleared the drain, sealed around the frame. Simple fix we’d been putting off. Job took two hours and the problem was gone.”
“Stair-step cracks in our cinder block foundation. They explained what it meant, what caused it, and what the repair options were at different price points. No pressure to go with the most expensive. We chose the middle option and it’s held perfectly.”
“After two failed attempts by other contractors, I was skeptical. FixHomesPro found the actual source was a pipe penetration that had never been sealed properly — not the crack everyone else patched. Fixed in one visit. That was three years ago.”
“Full interior drainage system installed. They finished ahead of schedule, the crew was careful with our storage, and the final cost matched the quote exactly. The follow-up call a week later to make sure everything was working was a nice touch.”
“Wall-floor joint seeping. They diagnosed it in fifteen minutes and fixed it in under two hours. Had us look at the repair before they left and explained what to watch for going forward. Efficient and thorough.”
“Battery backup installed alongside the existing pump. The next power outage during a storm — about three weeks later — the backup kicked in and I didn’t get a drop of water. Best $400 I’ve spent on the house.”
“Our basement had been damp for the twelve years we’d owned the house. Weeping tile had collapsed on two sides. Full replacement and new interior drain channel. The basement is genuinely dry for the first time. We wish we’d done this years ago.”
“Called about a crack that turned out to be fine — they told me to monitor it and gave me specific measurements to check against. Appreciated not being told I needed a repair I didn’t need.”
“Recurring moisture problem every spring since we bought the house four years ago. Source was a failed section of weeping tile at the back corner — not visible from inside at all. Fixed the right thing and the problem went away.”
If we did work at your home and you want to share what the experience was like, reach out directly. We’d rather hear it from you than not at all.
No obligation. No pressure. We’ll explain what’s actually going on.